01
Content strategy & modernization
Assess platforms, information architecture and lifecycle controls, then define a practical path from legacy content estates.
OUR COMPETENCIES / 03
Enterprise Content Services
Make content intelligent. Make every process flow.
Manage the full content lifecycle—from capture and classification to process integration, communication, records and compliant disposition. We combine enterprise content platforms, intelligent document processing and customer communications to turn information into secure, usable business context.
OUR OFFERINGS
Content intelligence, across the lifecycle.
Capture, manage, connect, communicate and govern content so it can support the work around it.
02
Intelligent capture & processing
Classify, extract and validate information from documents, images and forms to accelerate downstream work.
03
Enterprise content & records
Manage content, metadata, access, retention and disposition across the information lifecycle.
04
Customer communications management
Create consistent, personalized communications across channels with reusable content and governed templates.
05
Portals, knowledge & digital assets
Deliver searchable content and self-service experiences for employees, partners and customers.
06
Integration, migration & managed services
Connect content with ERP and CRM, migrate repositories and operate platforms with control.
SOLUTIONS
Content solutions built around real work.
Apply content intelligence to communication, finance and asset-intensive operations.
Customer communications
Correspondence Management
Manage customer correspondence across the document lifecycle.
Finance operations
Vendor Invoice Management
Connect invoice capture, processing and approvals.
Asset-intensive operations
Engineering Drawing Management
Manage engineering drawings, revisions and access across their lifecycle.
Ecosystem
Partners
OpenText
Services partner
Recognition
Awards and recognition
2024
Leader — Digital Content Services
Industry analyst review
Put trusted content in the flow of business.
Bring your document-intensive processes, content platforms and governance priorities. EDS will help turn fragmented information into usable business context.