OUR COMPETENCIES / 02

Microsoft Business Apps

Modernize the business. Empower every team.

Unify customer engagement, operations, content and low-code automation across Dynamics 365, Power Platform, SharePoint and Microsoft AI Apps. From platform strategy and implementation to modernization, adoption and managed services, we help turn the Microsoft ecosystem into connected business value.

OUR OFFERINGS

Microsoft transformation, from platform to adoption.

Connect business applications, automation, content and AI through one governed Microsoft ecosystem.

01

Microsoft strategy & roadmap

Prioritize use cases, architecture, governance and adoption around measurable business outcomes.

02

Dynamics 365 transformation

Connect customer, service, field and operational processes through fit-for-purpose Dynamics 365 applications.

03

Power Platform & low-code

Build governed apps, workflows, insights and automation that bring business and technology teams together.

04

SharePoint & digital workplace

Create secure collaboration, content and knowledge experiences that help people find and act on information.

05

Microsoft AI Apps & copilots

Embed copilots, AI Builder and generative AI into business processes with responsible controls.

06

Managed services & adoption

Improve platform health, release management, user adoption and continuous optimization after go-live.

SOLUTIONS

Put the Microsoft ecosystem to work.

Explore business solutions that connect customer service, field operations and AI-assisted automation.

Customer service

Contact Centre

Bring customer context into service operations.

Field operations

FieldPulse

Connect field activities with enterprise operations.

AI & automation

Copilot & AI Builder for Power Platform

Bring governed AI capabilities into Microsoft Power Platform workflows and applications.

Explore Microsoft Business Apps solutions

Ecosystem

Partners

  • Microsoft

    Solutions partner

Recognition

Awards and recognition

  • 2025

    Microsoft Business Applications Inner Circle

    Microsoft

Turn Microsoft capabilities into connected business value.

Bring your current platform landscape, priority use cases and adoption challenges. EDS will help define the right roadmap and delivery model.