OUR COMPETENCIES / 04

Pega

Decide smarter. Orchestrate work end to end.

Modernize customer journeys and case-based operations with Pega workflow automation, customer decisioning and cloud capabilities. From advisory and migration to implementation, industry accelerators and managed services, we help enterprises simplify complex work and improve every interaction.

OUR OFFERINGS

Pega capability, from strategy to continuous value.

Combine workflow automation, decisioning, modernization and managed services to simplify complex customer and operational journeys.

01

Pega advisory & transformation

Prioritize journeys, define the target architecture and build a roadmap around business value and platform health.

02

Cloud modernization & migration

Modernize legacy Pega estates, prepare applications for cloud and reduce risk through staged migration.

03

Case management & workflow automation

Coordinate complex work, exceptions and service activities through transparent, governed case workflows.

04

Customer decisioning

Use contextual data and decision strategies to support relevant, next-best actions across interactions.

05

Industry solutions & accelerators

Apply reusable patterns and AI-led accelerators to lending, insurance, onboarding, service and operations.

06

Managed services & governance

Operate, monitor and continuously improve Pega applications through disciplined release, quality and governance practices.

SOLUTIONS

Industry journeys, intelligently orchestrated.

Bring decisions, cases and customer interactions together across high-value business journeys.

Banking

Digital Lending

Bring lending journeys and decision workflows together.

Insurance

Intelli Claims Insurance Workbench

Bring claim information and workflows into one workbench.

Cross-industry

Customer Onboarding

Connect onboarding tasks into a coordinated customer journey.

Explore Pega solutions

Ecosystem

Partners

  • Pegasystems

    Registered implementation partner

Recognition

Awards and recognition

  • 2024

    Pega Delivery Excellence

    Pegasystems

Turn complex work into coordinated action.

Bring your priority journeys, current Pega estate and modernization goals. EDS will help define the right transformation path.