Client story

Global development institution consolidates its document estate

Millions of programme documents moved to a governed content platform with retention policy applied at source.

Customer
Global development institution
Multilateral organisation operating in over 100 countries
Competency and industry
Enterprise Content Services · Cross-industry

The challenge

Programme records were spread across departmental shares and legacy repositories with inconsistent metadata.

Audit requests required manual searching across systems, and retention rules were applied unevenly.

Our approach

We profiled the estate, agreed a classification scheme and retention schedule, then migrated content in prioritised tranches.

Capture and classification were automated at the point of ingest so that new content arrives already governed.

Outcomes

What changed

18M+
documents migrated and classified
Days to hours
typical audit retrieval time
100%
new content classified at ingest

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